KFC® is cooking up something big. As fierce competition continues in the fried chicken wars, KFC—with 75 years of fried chicken legacy—is entering its comeback era and making KFC impossible to resist.

Yum! Brands-owned fast-food chain KFC is looking to make a comeback as it rolls out an offer of free buckets of fried chicken and makes some menu additions.

Kentucky Fried Chicken (KFC) has seen a big dip lately in its popularity. KFC dipped by 5% in a recent ranking of customer satisfaction. KFC was then ranked No. 18 in the chicken sandwich rating, and ...

This brand saw the sharpest decline among all the fast-food chains featured in a recent customer satisfaction index.

These labor disputes and service complaints have negatively impacted KFC’s reputation and contributed to a decline in customer satisfaction. 8. Multiple Boycotts ...

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Chick-fil-A named top restaurant in customer satisfaction for 6th year in a row Chick-fil-A beat competitors Chipotle, Dunkin', Arby's, KFC and Panera Bread to take the top prize ...