Despite plenty of evidence for the “cognitive biases” from which all decision-makers suffer, an astounding number of managerial decisions is still based on gut feelings rather than solid analysis.

The Covid era behind us, there is definitely no going back to business as usual for the hospitality sector. From technology demands to purchasing behaviours, guests have evolved considerably. And ...

In the same vein as your website and social media platforms, the Guest Directory can be just as valuable in terms of functioning as your ‘shop window’ – demonstrating the breadth of your services and ...

As an approved technology partner of NH Hotel Group, Nonius was selected to equip nhow Marseille with a comprehensive suite of guest-facing technology solutions, enhancing the guest experience and ...

Easily update QR codes displayed on TV screens to guide guests to the right web app for a personalised, contactless in-room experience. With dynamic QR codes displayed directly on the TV screen, ...

We’re drowning in a sea of technological ‘solutions’. From property management systems to guest apps and revenue management software, there’s so much out there to help hotels digitise operations that ...

Smartphones are playing an increasingly important role in travellers’ in-destination decision-making. This trend is delineated in an important recent study led by Dr Dan Wang of the School of Hotel ...

Accor is stepping into 2025 with a powerful array of new hotels, resorts and exciting hospitality experiences, set to open throughout the year. Across its spectrum of 45+ hospitality brands, ranging ...

Global Asset Solutions has marshalled EBITDA growth of 34.63% YoY to August 2024, across its expanding portfolio of luxury hotels. Reporting on performance across its portfolio, the group saw ADR grow ...

Four Seasons Resort Punta Mita announced today that the luxury resort in the heart of Mexico’s lush Riviera Nayarit was named as a winner in Good Housekeeping’s 2025 Family Travel Awards. The full ...

Sonesta Resorts St. Maarten, two all-inclusive resorts comprised of the luxe adults-only Sonesta Ocean Point Resort and family-friendly Sonesta Maho Beach Resort, Casino & Spa, announced today the ...