AT&T announced a new plan this week that is specifically geared towards those who might have credit issues, yet still want ...

Charles Oliveira, who runs Discount Auto Glass at 510 University Ave. W., usually takes customer calls on three business ...

AT&T has added the Turbo indicator to the status bar of certain phones to alert users when the service is enabled.

Big corporations like Walmart don't always make it easy to get in touch. Here's how to find a real-live human to talk to.

Lobby groups for Internet service providers claim that ISPs' customer service is so good already that the government ...

The AT&T Unlimited Level Up plan costs $50.99 monthly with autopay. It includes 30GB of high-speed data, unlimited talk and ...

Thousands of everyday New Yorkers interact with some aspect of the state government nearly every day, from the Department of ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

“Phones aren’t just a mechanism enabling traditional ... Consumer complaints about customer service have generally been rising across nearly all industries since the pandemic but wireless ...

The speeds of AT&T's 5G fixed wireless service were significantly lower than advertised, but it's still worth trying if your ...

Some in the county say there's a lack of cell service in certain areas. Will this lead to problems with emergency services as growth continues?