Workers need to see GenAI as a tool that allows them to tackle tasks that are beyond their current capabilities and free up ...

When ChatGPT, the popular GenAI chatbot from OpenAI, was launched, it reached a whopping 100 million monthly active users just two months after its debut, making it the fastest-growing consumer ...

This is particularly crucial because, in many scams, customers validate fraudulent transactions—effectively handing scammers the green light ... increasingly leverage GenAI to scale their ...

Per McKinsey, GenAI can enhance customer engagement productivity by up to 45%! However, most early GenAI projects in customer service have failed to meet their goals in operational cost reduction and ...

CARY, N.C., March 5, 2025 /PRNewswire/ -- To help organizations responsibly unlock the full value of GenAI, data and AI leader SAS has created a benchmarking tool to assist leaders in ...