Workers need to see GenAI as a tool that allows them to tackle tasks that are beyond their current capabilities and free up ...

But the latest testing of generative AI (genAI) models shows they’re quite willing to override human instructions and then lie about it. Until now, the main problem with genAI tools were their ...

Feedzai, the global leader in AI-native fraud prevention solutions, today announced the launch of ScamAlert, an innovative GenAI-powered fraud prevention agent built from a deep understanding of ...

Per McKinsey, GenAI can enhance customer engagement productivity by up to 45%! However, most early GenAI projects in customer service have failed to meet their goals in operational cost reduction and ...

CARY, N.C., March 5, 2025 /PRNewswire/ -- To help organizations responsibly unlock the full value of GenAI, data and AI leader SAS has created a benchmarking tool to assist leaders in ...

This is particularly crucial because, in many scams, customers validate fraudulent transactions—effectively handing scammers the green light ... increasingly leverage GenAI to scale their ...