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Kohl’s Outlook Suggests Tough Holiday PeriodKohl’s faced a series of missteps in its recent quarter and cut its guidance ahead of the holiday shopping season ... implemented to improve its in-store experience and assortment.
This as-told-to essay is based on a conversation with MaryKate Murphy, a Kohl's employee from Philadelphia, Pennsylvania, about working on Black Friday. It's been edited for length and clarity.
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