Alford, who is planning to move to New York City later this year, said she would "definitely" consider taking another airline now. Southwest's customer-friendly policies have survived recessions, oil price spikes and even the Covid-19 pandemic,

Southwest Airlines, known for free bags and open seating, is overhauling policies, leaving loyalists questioning if it’s still the airline they loved.

With Southwest out of the free checked bags game, are there other airlines that offer that service in Nashville?